Shipping policy

Shipping Policy

Important Information

Order cut-off time: 3:00 PM ET (New York time)
Processing time: 1–3 business days (Monday through Friday, excluding holidays)
Estimated delivery time: 5–10 business days (Monday through Friday)
Free standard shipping on all orders within the United States.
Once your order has shipped, Miles & Claire will send you a shipping confirmation email containing your tracking number.
You can track your package at any time through our Track Your Order page or by using the tracking link provided in your shipping confirmation email.

Order Processing

Once your order has been placed, the Miles & Claire team will begin preparing it for shipment.

Orders are generally processed within 1–3 business days. During holidays, promotional periods or periods of high order volume, processing times may take slightly longer.

Orders are processed Monday through Friday, excluding holidays.

Orders placed after 3:00 PM ET, on weekends or on holidays will begin processing on the next applicable business day.

Please note that processing time is separate from estimated delivery time.

Shipping Times

Miles & Claire offers free standard shipping on all orders within the United States.

Estimated delivery time is typically 5–10 business days after your order has been processed.

Delivery times may vary depending on your location, weather conditions, carrier delays, high-volume periods, customs processing where applicable or other circumstances beyond our reasonable control.

All delivery estimates are provided as guidelines only and cannot be guaranteed.

Track Your Order

Once your order has been shipped, you will receive a shipping confirmation email from Miles & Claire containing your tracking information.

You can track your order at any time through the tracking link provided in your shipping confirmation email or by visiting our Track Your Order page.

Please allow up to 48 hours after shipment for tracking information to become available or update in the carrier's system.

If your tracking information has not updated after 48 hours, please contact our Customer Care team at info@milesclaire.com.